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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.
Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.
The Compliance Risk Management Program is seeking a skilled Regulatory Compliance Director to lead the global regulatory compliance function within the Global Compliance & Ethics organization. This role will oversee the proactive identification, assessment, and implementation of new and/or changes to laws, rules, and regulations across the organization, ensuring that all business units adhere to evolving regulations. Additionally, this Director will manage the American Express inventory of laws, rules, and regulations applicable to AXP products, services, legal entities, and corporate services, ensuring that all regulatory requirements are systematically tracked, categorized, summarized and integrated into American Express’s risk taxonomy framework. The ideal candidate will possess expertise in navigating the complex regulatory environment affecting financial services and will be adept at managing changes that impact our business operations worldwide.
Key Responsibilities:
Regulatory Change Leadership
- Oversee a global Compliance program team responsible for governing the AXP inventory of laws, rules, and regulations to include driving the end-to-end process of regulatory change management.
- Lead a team responsible for monitoring regulatory changes globally, assessing impact, and ensuring timely implementation across business units.
- Develop and implement a comprehensive Center of Excellence program that supports proactive identification and response to regulatory changes.
- Define and execute a strategy to review and summarize laws, rules, and regulations into clear, concise bundles leveraging artificial intelligence.
- Collaborate with Subject Matter Experts to integrate the laws, rules, regulation summaries into the Enterprise Risk Taxonomy.
Regulatory Compliance Risk Assessment
- Oversee risk assessment processes to ensure that regulatory change management activities are integrated into the Enterprise Risk Taxonomy supporting first line of defense risk assessments.
- Establish, implement and maintain risk standards and programs to drive compliance with legal, regulatory, and Corporate Policy requirements.
- Ensure business units demonstrate how compliance is achieved with all relevant regulatory requirements, supporting the organization’s risk posture.
Laws, Rules, and Regulations Library Management
- Provide strategic leadership on maintaining a comprehensive and up-to-date legal inventory that aligns with global regulatory requirements and supports business objectives.
- Design and oversee the management of a global legal inventory system, leveraging generative artificial intelligence tools to create plain English summaries and ensuring a comprehensive, organized repository of regulatory obligations and requirements.
- Collaborate with Legal, Compliance, and third-party vendor teams to ensure the accuracy and completeness of the regulatory inventory scope and content.
- Develop metrics to monitor inventory status, providing reporting on legal requirements, regulatory gaps, and implementation progress.
People and Program Leadership
- Lead and develop a high-performing Regulatory Compliance team, fostering a culture of compliance excellence and continuous improvement.
- Ensure training and development programs are in place to upskill team members in regulatory change management best practices, legal inventory management, and compliance technology solutions.
Stakeholder Engagement and Communication
- Act as a primary liaison between regulatory bodies, compliance teams, legal departments, and business units to communicate new and updated regulatory requirements.
- Drive awareness of regulatory change requirements across the organization, ensuring alignment and accountability to include provide updates to relevant committees as appropriate.
Data and Reporting Strategy
- Develop reporting frameworks to monitor and communicate regulatory change initiatives, inventory metrics, and compliance status to executive leadership.
- Synthesize complex data into executive-level reports highlighting key risks, trends, and progress on regulatory adaptation initiatives for board members and regulators.
- Provide direction on the adoption and integration of advanced regulatory intelligence tools that enhance real-time monitoring, reporting accuracy, and predictive analytics capabilities in managing compliance changes.
Qualifications:
- Bachelor’s degree in Law, Compliance, Business, or a related field required; JD or Master’s degree preferred.
- Minimum of 10years of overall experience in Banking and Financial Services, of which a minimum of 5 years experience in risk management (includes compliance, regulatory change management, financial crimes, operational risk, audit, legal, or credit risk)
- Professional regulatory compliance certification required
- Experience using generative artificial intelligence tools preferred
- In-depth knowledge of regulatory frameworks applicable to global financial services and payment institutions (e.g., Basel III, GDPR, AML, PSD2, FATCA).
- Intermediate skills in data analysis, reporting, and risk assessment, including the use of data visualization tools (e.g., Tableau, Power BI).
- Strong understanding of legal inventory management, including best practices for regulatory obligation tracking and reporting.
- Experience in compliance technology implementation, especially tools related to legal inventory and regulatory change tracking.
- Demonstrated ability to lead cross-functional teams and manage complex regulatory change projects.
- Excellent analytical, communication, and presentation skills with the ability to convey complex regulatory information clearly and concisely to senior leadership.
- Familiarity with data governance, data strategy, and how they intersect with regulatory compliance.
Skills:
- Strategic thinking and a proactive approach to regulatory change and legal inventory management.
- Strong project management and organizational skills with a track record of successful regulatory change implementations.
- Proficiency with compliance systems, regulatory change management platforms and tools (e.g., Thomson Reuters Regulatory Intelligence, CUBE, Archer).
- Intermediate skills in data analysis, reporting, and risk assessment, including the use of data visualization tools (e.g., Tableau, Power BI).
- Excellent interpersonal skills to influence and collaborate with stakeholders at all levels.
- Familiarity with regulatory requirements issued by CFPB, Federal Reserve, and OCC.
Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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